Refund policy

30-Day Quality Guarantee

We want you to be happy with your purchase. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of receiving it.

To report an issue, contact us at support@introvertapparel.com and include your order number, a description of the problem, and clear photos showing the issue.

We'll review your request and arrange a replacement or refund when appropriate.

Returns & Exchanges

Because our products are printed on demand, we do not accept returns or exchanges for incorrect sizing, changes of mind, or buyer's remorse.

Please review product descriptions and sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery.

You do not need to return the item unless we specifically instruct you to do so. If a return is necessary, we'll provide the appropriate return instructions.

Order Cancellations

Orders can only be canceled before they enter production. Once production begins, we cannot guarantee cancellation or changes to your order.

Refunds

If your refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for processing, depending on your bank or payment provider.

European Union Customers

If your order is subject to a legally applicable right of withdrawal or other mandatory consumer protections, those rights remain unaffected by this policy.

Contact Us

For any questions about your order, please contact support@introvertapparel.com